Number Masking Feature

Smart24x7 Number Masking Feature

Smart24x7 introduced new feature is called ‘Number Masking’. By using this special features the customer as well as driver can make calls each others without revealing phone number. In addition, Drivers can call employees from the app via conference bridge number when the employee running late or not present on the pick-up points. This features is enabled during the trip time only, once the trip is finished, the driver and the customer can’t make calls each others.

Benefits of smart24x7 Number Masking Features:

1. This special features allow customers as well as driver can make calls each others without revealing phone number.
2. Drivers can call employees from the app via conference bridge number when the employee running late or not present on the pick-up points.
3. Protecting sensitive information of customers
4. Decrease in untoward instances: Proactively taking measures to prevent the harassment of customers can help prevent untoward instances. For instance, the incident where a woman was harassed by a driver using her phone number could have been avoided with the implementation of number making features.