IVR & SMS Integrated Solution

SMS and IVR Integrated Solution provides vehicle location enquiry facility for employees including automated SMS based vehicle arrival and departure alerts.

Smart24x7 TMS integrates this capability with fine grained privacy controls, geo-enabled rules engine, text messaging & IVR, and easy to use trip management wizard to enable rapid provisioning, deployment and delivery of solutions to end customers.

Highlights of the Smart24x7 TMS Platform include:

  • Cloud-based platform which does not require special GPS devices
  • Comprehensive employee data privacy controls
  • Location-enhanced Text Messaging and IVR capabilities for mobile time-clocking, real-time job status
  • Enterprise messaging with flexible rules that support SMS broadcast campaigns, web-based dispatch and workflow communications
  • Route management wizard, geo-enabled rules and rich reporting tools which can be exported to a company’s back office system